FAQ


FAQs

Here's a few of our most commonly asked questions, if we don't have the answers you're looking for here then please feel free to get in touch with us.

Historic Maps

HOW DO I CHOOSE MY MAP?

Once on the Historic Map product, click 'Choose your map' which will open our map-viewer page. You can then navigate through the map or search your chosen location in the search box. A town name or postcode is a great place to start!

You can then customise your map by:

  • changing the map year 
  • horizontal or vertical
  • zoom in and out or dragging your map into the right place 

After you have your chosen map frame, click 'Select' in the bottom left to save your map specifications - Add to cart and checkout. 

DO YOU HAVE MAPS OF THE REST OF THE WORLD?

Not just yet, stay tuned!

WHY ARE THERE LINES ON MY CHOSEN MAP?

Each historical map has been carefully scanned in high definition by The National Library of Scotland, as old maps were originally printed on paper the lines that you see are simply lines between pages or folds.

I'D LIKE SOMETHING MORE BESPOKE, CAN I HAVE A CUSTOM SIZE PRINTED?

Yes, we can print bespoke maps, just get in touch with our helpful team and we can give you a quote. 

WHAT PAPER IS MY MAP GOING TO BE PRINTED ON?

Our historical maps and surname histories are printed on specialist parchment paper which has a beige tint.

Orders and Shipping

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

It will take up to 14 days for you to receive your product.

CAN I CHANGE MY ORDER AFTER I'VE PLACED IT?

We're sorry but you can't change your map after it's been ordered as it goes straight to the printers.

MY ORDER HASN’T ARRIVED YET?

Your order should be with you within 14 days. If it's been longer than 14 days then we are very sorry, please get in touch with us and one of the team will track your order for you.

HOW DO I CANCEL MY ORDER?

You can only cancel your order within 12 hours of placing it, please get in touch.

MY ORDER ARRIVED DAMAGED

We're really sorry your order arrived with you damaged, please do get in touch with us.